HP / Compaq Hardware Maintenance Service
Park Place International provides hardware maintenance support services for the entire enterprise level of HP/Compaq family of products utilizing a nationwide staff of highly qualified, certified Field Engineers.
You can be confident that you will receive a high level of service with Park Place International supporting and providing maintenance services for your enterprise level HP/COMPAQ products.
Park Place International provides personalized problem management for your enterprise level HP/COMPAQ environment and will settle for nothing less than your complete satisfaction.
Park Place International offers proactive maintenance programs that incorporate 7x24 hour phone support, equipment replacement and onsite support with 4-hour response time to insure the stability required for a profitable operation.
Park Place International has helped many organizations consolidate their multi-vendor support services to a single source allowing them to reduce their maintenance support costs. Our sales and support team is ready to assist your organization with maintenance support services.
Being multi-vendor, multi-platform certified allows Park Place International to support your enterprise level HP/COMPAQ equipment as well as any other types of equipment including IBM, EMC, DELL, Sun ™ and legacy systems like Data General and DEC.
What can Park Place International provide your company? |
- 15-year history of providing mission critical maintenance services for multi-vendor IT environments
- North American service delivery capabilities
- Recognized depth and breadth of skills and processes supporting multi-vendor platforms
- Service planning support - based on products, location, parts and availability requirements – in advance
- Park Place International maintenance programs
- Flex ServiceTM - mix and match 7X24 and 9x5 coverage to meet your specific needs and budget
- 2 hour, 4 hour, or next business day onsite response times available
- Local spares program - fully tested and certified parts to expedite replacement of failed components
- 7 x 24 access to Park Place International’s Customer Support Center
- Maintenance Services delivered onsite, by telephone, or electronically
- Maintenance contracts include an annual audit of equipment covered under the agreement
- Published preventive maintenance schedule for proactive support of existing equipment
- Periodic reports detailing trouble tickets that have been issued and their current status
- Customized profile in our knowledge-based Service Management / CRM system
- Single number to call for hardware or software support
- Single point of contact - Single point of accountability
- Depot repair programs
- Time and material programs
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Please contact us today to receive a no obligation quote for enterprise level HP/COMPAQ maintenance services. |