Legacy Systems - Data General & DEC Hardware Maintenance Services
If you have chosen to maximize your investment in legacy systems like Data General and DEC, Park Place International can provide everything you need to keep your systems running at peak performance. Park Place International is your premier source for servers, peripherals, hardware maintenance, software support, upgrades and professional services.
As a Data General provider for almost two decades, we understand that it can be a difficult challenge to maintain the performance you need from your system and still stay within your IT budget. By offering fully warranted pre-owned hardware, we are able to provide system upgrades, parts and maintenance at a fraction of the manufacturer’s original cost. We also offer aggressive discounts on new data storage equipment, including fibre channel CLARiiON storage systems.
What can Park Place International provide
your company?
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- 15-year history of providing mission critical maintenance services for multi-vendor IT environments
- North American service delivery capabilities
- Recognized depth and breadth of skills and processes supporting multi-vendor platforms
- Service planning support - based on products, location, parts and availability requirements – in advance
- Park Place International maintenance programs
- Flex ServiceTM - mix and match 7X24 and 9x5 coverage to meet your specific needs and budget
- 2 hour, 4 hour, or next business day onsite response times available
- Local spares program - fully tested and certified parts to expedite replacement of failed components
- 7 x 24 access to Park Place International’s Customer Support Center
- Maintenance Services delivered onsite, by telephone, or electronically
- Maintenance contracts include an annual audit of equipment covered under the agreement
- Published preventive maintenance schedule for proactive support of existing equipment
- Periodic reports detailing trouble tickets that have been issued and their current status
- Customized profile in our knowledge-based Service Management / CRM system
- Single number to call for hardware or software support
- Single point of contact - Single point of accountability
- Depot repair programs
- Time and material programs
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Our goal at Park Place International is to provide you with quality, affordable options for all of your Legacy Systems and to remain your maintenance and professional services provider for many years to come.
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