PROFESSIONAL SERVICES

When it comes to professional services, Park Place International stands above the rest. Our MEDITECH team has an average of 20+ years experience in healthcare working with MEDITECH products. Park Place International Professional Services Engineers have earned certification and accreditation from the leading technology providers in the industry, and have real world, hands-on experience. Our team understands the complexity and flexibility of MEDITECH solutions along with the business and clinical requirements the system must support. This combination of experience ensures a thorough understanding of the unique challenges your organization faces and guarantees that your project will be successful.

Highlights of our MEDITECH Support Program

• MEDITECH & non-MEDITECH infrastructure refreshes
  • MAGIC and Client Server implementations
  • MEDITECH-certified solutions consistent with Enterprise IT needs
  • PACS Implementations and Network Security Services
  • Servers, storage, tape backup, networks and operating system environments
• Comprehensive professional services
  • Full lifecycle services – assessment, design, integration, implementation, data migration, cutover and support
  • Knowledgeable and experienced project managers and implementation engineers
  • Post-implementation onsite infrastructure support
• Focus on utilizing today’s IT technology to:
  • Maximize availability of systems to users
  • Enable disaster recovery capability
  • Minimize downtime and loss of data in the event of a failure
• 100% satisfaction guarantee

Assessments

We work with your IT team to evaluate your information infrastructure needs and develop a strategy that thoroughly supports your on going business objectives.

Design

After developing an in-depth understanding of your business objectives, we design a complete end-to-end solution that will align your architecture with business requirements and deliver cost saving efficiencies

Implementation

We are experts in the successful implementation and configuration of system and storage solutions, as well as the application of data replication and protection methodologies and information lifecycle management solutions

Data Migration

When it comes to the complex task of migrating your data across platforms, we provide seamless execution, reducing the impact to your business and keeping you in compliance with stringent new mandates

Project Management

Our consultants reduce client risk through a detailed project methodology. When it comes to manageability, scalability, availability and performance, we deliver the right solution, on time and on budget.

Disaster Recovery Planning Service

Given today's tumultuous operating environment, a properly designed and maintained business continuance program is one of the most critical components of a healthcare organization’s long-term business plan.

Park Place International has developed a range of disaster recovery services to support you in all aspects of business continuity planning for your environment, from customized onsite spares programs to "hot" or "cold" redundant servers and storage stored at your site or a Park Place International facility.

Park Place International's Disaster Recovery Planning Service is designed to assist an IT organization with the development of a business continuance strategy in the event of a serious hardware loss or failure supporting business critical applications. The creation of a disaster recovery strategy will help you make the best business decisions for your organization, taking into account the various technologies and cost options that fit your overall business and IT goals and objectives.

The specific tasks and deliverables include:

• Identification and analysis of the criticality of each key business support application
• Development of a Risk Analysis for each critical business including the identification of the legal and regulatory consequences of not having a Disaster Plan
• Review and analysis of existing backup strategies
• Identification of key infrastructure components that will need to be included in the Disaster Plan including workstations, servers, data storage, local and wide area networks

• Analysis of the risks around the physical and environmental systems including location, power, air and communications

• Provide a written report that summarizes the above information, with recommendations for different options to achieve your business continuance requirements.

Hot Site Disaster Recovery Services

Park Place International maintains servers and storage, which replicate your application environment and provide access to your users, in the event of a total system failure at your primary data center. Your data is replicated and maintained live enabling your users to continue operations with only minimal interruption of service, usually 24 to 48 hours.

Cold Site Disaster Recovery Program

Park Place International warehouses redundant servers and storage, built to your specifications, at one of our facilities. These systems are tested on a predetermined schedule and are ready to ship to your location at a moment's notice.

Our Guarantee

Park Place International understands that success is driven by the ability to fully integrate business and clinical operations with system functionality. Our proven methodologies incorporate this philosophy into ever project regardless of the size and scope.

MEDITECH states on their website that their “corporate culture drives innovation, which is reflected in our ability to deliver maximum performance at minimum cost, and continually update customer’s systems…” Park Place International shares this philosophy of delivering outstanding service that provides value to our customers and we constantly strive to develop our engineer’s skills and knowledge of the MEDITECH system to ensure we keep up with expanding functionality and features.